What You Need to Know About Warranties, Care & Maintenance for Caesarstone Surfaces

What You Need to Know About Warranties, Care & Maintenance for Caesarstone Surfaces

July 25, 2012

So you have decided that Caesarstone surfaces are the best design solution for your home or business. Now what? It's time to gain a thorough understanding of what is involved with a Caesarstone investment. An important aspect to note is the warranty on your Caesarstone surfaces. Depending on the type of purchase you are making, there are two types of warranties that Caesarstone offers: Residential and commercial. 

Residential purchases of Caesarstone surfaces permanently installed after February 15, 2008 come with a lifetime warranty. This means that if your Caesarstone surfaces fail at any point in time after they are installed in your home by a certified Caesarstone fabricator, U.S. Quartz Products Inc (The U.S. supplier of Caesarstone) will cover the repair or replacement of your Caesarstone surface. For complete terms, conditions and exclusions, be sure to check the Caesarstone website

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Commercial purchases of Caesarstone surfaces permanently installed by a certified Caesarstone fabricator come with a 10-year warranty. This means that U.S. Quartz Products Inc will cover the repair or replacement of the Caesarstone surfaces used for commercial use within 10 years of the date that the installation was complete. For complete terms, conditions and exclusions on the 10-year commercial warranty, be sure to check the Caesarstone website

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Warranties are only valid if Caesarstone surfaces have been property cared and maintained. Because Caesarstone is a nonporous surface, no sealing is required and all that is needed to keep these surfaces clean is soap and water or a mild detergent and a damp cloth or sponge. If necessary, you can apply a soft scrub liquid gel that containes bleach such as Comet Soft Cleanser with Bleach. If you need to remove adhered or sticky materials off of a Caesasrtone surface, carefully scrape it off with a plastic putty knife and use soap and water to wipe away residue. No other cleaning products or tools should be used on Caesarstone, nor will they be necessary as these quartz surfaces have been developed with the mission of providing a durable, care-free maintenance surface. 

Photos via Caesarstone


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