Login FAQ

Here are some things to try if you are having trouble logging in

• Where is my login email?

• If you are having trouble locating your email with the link, check your spam folder. You may also find it in a Promotions or Social folder.

• The sending address is noreply@marbleandgranite.com.

• If receiving email with these login links is a recurring issue in your organization, you may need to whitelist the domain above in your email service settings.

• Why isn’t my login link working?

• After entering your email address on the website, make sure to locate the most recent email in your inbox for a valid link.

• The links are intended for single use and an older link will not work.

• How do I know I’m successfully logged in?

• A successful login will display your email address and pricing status in the top right header of the website.

• I followed all the steps, but why don’t I see the prices I was expecting?

• If you are not seeing your expected login status, or pricing is not displaying as expected, try:

• • • • Refreshing your browser.

      • Open the active link in an incognito or private browser window or tab.